Privacy Policy

Privacy Policy – Victoria Baby Care
Privacy & Data Protection

Victoria – Baby Care
Privacy Policy

Welcome to Victoria Baby Care. We respect your privacy and are committed to protecting your personal data. This privacy policy informs you about how we collect, use, and protect your information.

Last Updated: October 2025
GDPR compliant CCPA aligned No ads • No data selling iOS app only
Data Protection Overview

DATA PROTECTION

Complete transparency about your data

OUR COMMITMENT

At Victoria Baby Care, your privacy is our top priority.

We commit to:

  • Protecting your personal data
  • NEVER selling your information
  • NEVER sharing your data with third parties
  • Being transparent about our practices
  • Complying with GDPR and data protection laws

Victoria – Baby Care is a comprehensive baby tracking and maternal health application designed to help parents monitor their baby’s daily activities, growth, and health, as well as their own pregnancy and post-partum recovery journey. To provide these features, we process certain personal and health-related information strictly for your benefit and always under your control.

⚠️ Medical Disclaimer

Important Medical Disclaimer

IMPORTANT: Victoria Baby Care IS NOT a medical device.

  • This application is a memory aid tool designed to facilitate daily tracking of your baby
  • We ASSUME NO RESPONSIBILITY for the accuracy, reliability, or completeness of recorded data
  • Information provided by the application DOES NOT REPLACE the advice, diagnosis, or treatment of a qualified healthcare professional
  • In case of doubt or health concerns regarding your child, CONSULT IMMEDIATELY a doctor, pediatrician, or healthcare professional
  • Use of this application is ENTIRELY AT YOUR OWN RISK
What We Collect

Data We Collect

We only collect data necessary for the app to function and to provide you with a useful, personalized experience.

📧 ACCOUNT INFORMATION

From both our in-app description and our legal privacy policy, we collect:

  • Email address
  • Username (optional)
  • Authentication method (Apple, Google, Email)
  • Account creation date

👶 BABY INFORMATION

We collect baby-related information that you choose to record:

  • Name, date of birth (or due date for pregnancies), gender
  • Photos (optional)
  • Birth weight, height, and birth time
  • Non-medical health data (weight, height, temperature)
  • Growth measurements (weight, height, head circumference)
  • Custom color theme preferences
  • Daily activities (meals, sleep, diaper changes, etc.)

📊 RECORDED ACTIVITIES & HEALTH DATA

To help you follow your baby’s daily life and health, you can log a wide range of activities and events. These are stored with timestamps, durations, and optional notes:

  • Diaper changes (type, health indicators)
  • Baths and clothing changes
  • Feeding sessions (bottle amount, breastfeeding duration, pumped milk volume, solid food details)
  • Sleep sessions (start/end times, duration)
  • Vitamins and medications (name, dosage, frequency)
  • Vaccinations (type, date, reactions)
  • Medical appointments (date, type, notes)
  • Allergies (name, severity, date, notes)
  • Activities such as walks, tummy time, and playtime
  • Personal notes you choose to enter
  • Dates and times associated with each entry

🤱 MATERNAL HEALTH DATA (Premium Features)

For premium maternal health features (pregnancy and post-partum tracking), you may optionally record:

  • Pregnancy data: due date, pregnancy week, contraction logs, baby movement counts, maternity bag checklist
  • Post-partum physical recovery: lochia entries (date, type, amount, notes), physical pain entries (location, intensity, date, notes), perineal rehabilitation sessions (date, duration, notes)
  • Mental health and well-being: mood entries (rating, notes, date), depression screening results (EPDS test scores), maternal sleep entries (duration, quality)
  • Self-care: weight tracking (current weight, target weight, history), hydration tracking (daily glasses consumed), breast pumping sessions (date, duration, volume)
  • Maternal medical information: maternal medications (name, dosage, schedule, active status), maternal appointments (date, type, completed status), lactation status, menstrual return date
  • Administrative follow-up: post-birth administrative tasks (completion status)

📍 LOCATION DATA (Emergency Features Only)

For certain emergency-related features, the app may use your device’s location:

  • GPS position when using emergency call features
  • Used only to help emergency services locate you
  • NOT tracked, stored, or used for any other purpose
  • Only collected when you explicitly activate emergency features

📱 TECHNICAL DATA

From our privacy policy and in-app screen, we collect technical information including:

  • Device type and iOS version
  • Application usage data (e.g., screen views, feature usage)
  • Anonymized usage data
  • Error and performance logs (Firebase Crashlytics) used to improve the app

🔔 NOTIFICATION PREFERENCES

To provide reminders and alerts, we store:

  • Notification settings and schedules
  • Notification history and interactions (e.g., whether a notification was opened)

SUBSCRIPTION & PAYMENTS

Victoria – Baby Care offers a free tier and a premium subscription. We do not store your payment card details in the app. Payments are handled by:

  • Apple (in-app purchases on the App Store)
  • RevenueCat (subscription management)

These services may process billing and subscription information according to their own privacy policies.

What We Do Not Collect

What We Do NOT Collect

According to the in-app Data Privacy screen, we do not collect or access the following:

  • No location tracking (only used for emergency features)
  • No biometric data
  • No access to your contacts
  • No access to your messages
  • No payment data (handled by Apple)

We also do not display advertisements and do not share your data with advertisers or data brokers.

Who Has Access

Who Has Access to Your Data?

Our in-app Data Privacy screen clearly states:

🔒 YOU ONLY.

  • WE (Victoria Baby Care) have NO access to your personal data
  • Your information is encrypted and stored on Firebase (Google Cloud)
  • Only YOU, with your credentials, can access your data
  • Even our development team cannot see your information

Exception: In the event of a legal request (court, police), we may be required to provide data, in accordance with the law.

In practice, your data is processed automatically through our backend infrastructure on Firebase (Google Cloud). Any human access by the Victoria Baby Care team is technically restricted and would only occur in strictly limited situations, such as responding to your explicit support request or complying with a lawful request.

How We Use Your Data

How We Use Your Data

As described in Section 4 of our privacy policy, your data is used to:

  • Provide and improve application features
  • Synchronize your data across your devices
  • Send you reminder notifications (if authorized)
  • Analyze usage to improve user experience
  • Ensure security and prevent abuse

Examples of Usage

  • Displaying your baby’s growth charts and statistics
  • Showing history and analytics for sleep, feeding, and activities
  • Managing shopping lists, reminders, and educational resources
  • Unlocking premium features when your subscription is active
Data Storage & Security

Where and How Your Data Is Stored

In line with Section 5 of our privacy policy and the in-app Data Protection screen, we use state-of-the-art technologies to protect your data.

🔐 ENCRYPTION

  • Encryption in transit (HTTPS/TLS)
  • Encryption at rest on Firebase
  • Secure connections only

🛡️ INFRASTRUCTURE

  • Hosted on Google Cloud (Firebase)
  • ISO 27001, SOC 2 certifications (Google Cloud infrastructure)
  • Automatic backups
  • Geographic redundancy

🔑 AUTHENTICATION

  • Secure authentication (Apple, Google, Email)
  • No plain-text password storage
  • Secure sessions

Your data is stored securely on Firebase (Google Cloud). We use encryption to protect your data in transit and at rest. Only you have access to your personal data and your babies’ information. We do not sell, rent, or share your data with third parties.

Your Rights

Your Rights (GDPR, CCPA and Other Laws)

In accordance with GDPR and applicable laws, you have the following rights (as explained in Section 7 of our privacy policy and the in-app screen):

  • Right of Access: View your data at any time
  • Right of Rectification: Modify your data
  • Right to Erasure: Delete your account and all your data
  • Right to Portability: Export your data (feature coming soon)
  • Right to Object: Refuse certain processing

Additional rights highlighted in the in-app Data Privacy screen:

  • RIGHT OF ACCESS: View your data at any time in the app
  • RIGHT OF RECTIFICATION: Modify your information whenever you want
  • RIGHT TO ERASURE: Delete your account and all your data
  • RIGHT TO DATA PORTABILITY: Export your data (coming soon)
  • RIGHT TO OBJECT: Refuse certain processing
  • RIGHT TO RESTRICTION: Limit the use of your data

California (CCPA) and Other Regional Rights

If you are a California resident (under CCPA) or live in a jurisdiction with similar laws, you may have additional rights, such as:

  • The right to know what categories of personal information we collect and how we use them
  • The right to request deletion of your personal information
  • The right to know whether your data is “sold” or “shared” (we do not sell your data)

To exercise any of your rights, or if you have questions about them, contact us at: support@victoriababycare.com.

Data Retention

How Long We Keep Your Data

As stated in Section 6 of our privacy policy:

  • Your data is retained as long as your account is active
  • You can delete your account at any time from Settings
  • Account deletion results in permanent and irreversible deletion of all your data

Additional In-App Details

The in-app Data Privacy screen further explains:

  • If you delete your account, all your data is permanently erased within 30 days
  • This is an IRREVERSIBLE action
  • No copies are retained

📊 ANONYMIZED DATA: We may retain anonymized usage statistics (not linked to you) to improve the app. These statistics cannot be used to identify you or your child.

Minors & Children’s Data

Children’s Privacy & Minor Protection

As described in Section 10 of our privacy policy:

Victoria Baby Care collects data about minors (babies/children) under the exclusive responsibility of parents or legal guardians. By using this application, you confirm that you are the authorized parent or legal guardian to record this information.

Analytics, Crash Reports & Cookies

Analytics, Crash Reporting & Cookies

As explained in Section 8 of our privacy policy and in our additional information:

  • We use Firebase Analytics to understand application usage
  • We use Firebase Crashlytics to detect and fix bugs
  • Analytics and crash reporting are disabled in debug/development mode
  • You can disable these services in your device settings
  • No cookies are used (the app is iOS-only, not web-based)

These analytics are used solely to improve app stability and user experience, not for advertising or profiling.

Third-Party Services

Third-Party Services We Use

Section 9 of our privacy policy lists the third-party providers that help us run the app:

  • Firebase (Google): Authentication, database, storage
  • Apple Sign In: Authentication
  • Google Sign In: Authentication
  • RevenueCat: Subscription management

In the in-app Data Privacy screen, we also state:

  • Firebase (Google): Authentication, storage
  • RevenueCat: Subscription management
  • Apple: Payments and authentication

These services have their own privacy policies and are expected to comply with GDPR and other applicable laws. You can learn more in their respective privacy policies, for example:

WE DO NOT SHARE YOUR DATA.
⚠️ We NEVER sell, rent, or share your data for marketing purposes.

International Users

International Users & Data Transfers

Victoria – Baby Care is available worldwide via the Apple App Store. Regardless of where you are located, your data is processed and stored on infrastructure provided by Google Cloud (Firebase).

This may involve transferring your personal data to countries other than the one you live in. When such transfers occur, we rely on appropriate safeguards (for example, standard contractual clauses between service providers) to protect your data and ensure a level of protection essentially equivalent to that of the European Union.

By using the app, you understand that your information may be processed and stored in these locations solely for the purposes described in this Privacy Policy.

Policy Changes

Changes to This Privacy Policy

As explained in Section 11 of our privacy policy:

We may modify this policy from time to time. Changes will be published in the application with the update date. Your continued use of the application after these changes constitutes your acceptance of the new policy.

For significant changes, we may also display an in-app notice or send a message through the app informing you of the update.

Contact & Support

Questions or Requests?

Section 12 of our privacy policy specifies how to contact us:

For any questions regarding this privacy policy, your personal data, or to exercise your rights, please contact us at:

When you contact us, we may use the information you provide (such as your email address and account details) solely to respond to your request and document our response.